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We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

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We will respond quickly with instructions for how to return items from your order. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

Item(s) returned to us that were not a result of our error.

Item(s) returned to us due to an invalid or incomplete address.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping: Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees. Returns that arrived on time and were as described are subject to a restocking fee.

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Items returned to us as a result of our error will receive a full refund, some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject.

Any item that is returned more than 30 days after delivery.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a tracking number, which shows the items which you already returned to us.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If you have any questions regarding placing an order, please contact us or email us at may return most new, unopened items within 30 days of delivery for a full refund. If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). You will be able to track your package at all times. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. If your order comes in after 5:00 PM it’ll be processed the next business day.Įstimated delivery days: 5 to 7 Business Days.Īll orders are shipped with a tracking number. The usual time for processing an order is 24 hours, A business day is Monday through Friday from 9:00 AM to 5:00 PM (Pacific Time Zone).

Our products are shipped via USPS/UPS/FedEx within 2 business days. Depending on the shipping method you choose, you will see the shipping estimated business days.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express. We will charge CA tax only and No other additional fees and charges.

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We offer FREE SHIPPING in the continental United States for ALL orders.